Effective Date: August 1, 2025
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAYBE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (the "Notice") describes how Nivaan Health LLC and its affiliated healthcare providers (collectively, "we," "us," "our," or "Nivaan Health") may use and disclose your protected health information to carry out treatment, payment, or healthcare operations and for other purposes that are permitted or required by law.
"Protected health information" or "PHI" is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical health or condition, treatment, or payment for healthcare services.
This Notice also describes your rights to access and control your PHI.
USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION
Your PHI may be used and disclosed by our healthcare providers, our staff, and others outside of our practice that are involved in your care and treatment for the purpose of providing healthcare services to you, to support our business operations, to obtain payment for your care, and any other use authorized or required by law.
TREATMENT
We will use and disclose your PHI to provide, coordinate, or manage your healthcare and any related services. This includes the coordination or management of your healthcare with third parties as part of our concierge medical services. For example, your PHI may be provided to any other healthcare provider, specialist, hospital, or healthcare facility to whom we refer you or with whom you have an
existing treatment relationship to ensure the necessary information is accessible to diagnose or treat you.
As a concierge practice, we may also:
Coordinate care with specialists and other healthcare providers in your network
Manage your comprehensive health assessments and wellness programs
Facilitate direct communication between you and your care team
Arrange for urgent or emergency care when needed
PAYMENT
Your PHI may be used to bill or obtain payment for your healthcare services. For example, we may use
your PHI in connection with:
Processing membership fees and service payments
Coordinating with insurance providers when applicable
Managing accounts and billing for additional services
Processing payments for laboratory tests, procedures, or specialty consultations
HEALTHCARE OPERATIONS
We may use or disclose, as needed, your PHI in order to support the business activities of Nivaan Health. These activities include, but are not limited to:
Improving quality of care and patient safety
Providing information about treatment alternatives or other health-related benefits and services
Developing or maintaining and supporting computer systems and electronic health records
Legal services and regulatory compliance
Conducting audits and compliance programs, including fraud, waste, and abuse investigations
Quality assurance and improvement initiatives
Staff training and professional development
Practice management and administrative functions
We may de-identify and anonymize your information such that it is no longer considered PHI or personally identifiable information. In that instance, we may modify or create derivative works which contain this de-identified and anonymized information and may use that information as may be necessary to enhance the services we are providing. In addition, we may use this de-identified information for non-commercial purposes including but not limited to analytics, research, preparation of case studies, and other educational and research-related publication and usage. Under no circumstances will we sell or commercially market your personal health information.
USES AND DISCLOSURES THAT DO NOT REQUIRE YOUR AUTHORIZATION
We may use or disclose your PHI in the following situations without your authorization. These situations include the following uses and disclosures:
As required by law - When federal, state, or local law requires disclosure
For public health purposes - To public health authorities for disease prevention and control
For healthcare oversight purposes - To healthcare oversight agencies for audits, investigations,
and compliance
For abuse or neglect reporting - When required to report suspected abuse or neglect
Pursuant to Food and Drug Administration requirements - For FDA-regulated activities
In connection with legal proceedings - In response to court orders, subpoenas, or legal process
For law enforcement purposes - When required by law enforcement under specific
circumstances
To coroners, funeral directors, and organ donation agencies - For identification and cause of
death determinations
For certain research purposes - When research has been approved by an institutional review
board
For certain criminal activities - To report crimes that occur on our premises
For certain military activity and national security purposes - When required for national
security
For workers' compensation reporting - When required by workers' compensation laws
Relating to certain inmate reporting - If you are an inmate of a correctional institution
Other required uses and disclosures - As otherwise required by law
Under the law, we must make certain disclosures to you upon your request, and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of the Health Insurance Portability and Accountability Act ("HIPAA").
State laws may further restrict these disclosures.
USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION
Other permitted and required uses and disclosures will be made only with your consent, authorization, or opportunity to object unless permitted or required by law. Specifically, we must obtain your written authorization before using or disclosing your PHI for:
Marketing purposes - Communications about products or services that encourage you to
purchase or use them
Sale of PHI - Any disclosure of PHI where we receive compensation (we do not engage in such
sales)
Psychotherapy notes - If applicable, most uses and disclosures of psychotherapy notes
Other purposes - Any other use or disclosure not described in this Notice
You may revoke your authorization at any time by providing written notice to our Privacy Officer. However, the revocation will not affect any actions we took before receiving your revocation.
YOUR INDIVIDUAL RIGHTS
You have the following rights regarding your PHI. To exercise any of these rights, please submit a written request to our Privacy Officer:
Right to Request Restrictions
You have the right to request restrictions on certain uses and disclosures of your PHI. However, we are not required to agree to a requested restriction except in certain circumstances involving payment to a health plan.
Right to Request Confidential Communications
You have the right to request that we communicate with you about your healthcare in a certain way or at a certain location. We will accommodate reasonable requests.
Right to Inspect and Copy
You have the right to inspect and obtain copies of your PHI contained in a designated record set. We may charge a reasonable fee for copying costs.
Right to Request Amendment
You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete. We may deny your request under certain circumstances.
Right to Receive an Accounting of Disclosures
You have the right to receive an accounting of certain disclosures of your PHI that we have made, except for certain disclosures which were pursuant to an authorization, for purposes of treatment, payment, healthcare operations (unless the information is maintained in an electronic health record), or for certain other purposes.
Right to Obtain a Paper Copy of this Notice
You have the right to obtain a paper copy of this Notice, upon request, even if you have previously requested its receipt electronically.
Right to Choose Someone to Act for You
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
Right to File a Complaint
You have the right to file a complaint if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint.
REVISIONS TO THIS NOTICE
We reserve the right to revise this Notice and to make the revised Notice effective for PHI we already have about you as well as any information we receive in the future. You are entitled to a copy of the Notice currently in effect. Any significant changes to this Notice will be posted on our website and made available at our office. The effective date of this Notice is listed at the top of the first page.
BREACH NOTIFICATION
We will notify you if a reportable breach of your unsecured PHI is discovered. Notification will be made to you no later than 60 days from the breach discovery and will include:
A brief description of how the breach occurred
The types of PHI involved in the breach
Steps you can take to protect yourself from potential harm
What we are doing to investigate the breach and prevent future occurrences
Contact information for you to ask questions
COMPLAINTS
If you believe your privacy rights have been violated or if you have complaints about our privacy practices, you may file a complaint with:
Nivaan Health Privacy Officer
Nivaan Health LLC
5010 S Le Jeune Rd, Coral Gables, FL 33146
Phone: (516) 808-8216
Email: privacy@nivaan.health
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
We will not retaliate against you for filing a complaint.
CONTACT INFORMATION
If you have any questions about this Notice or need additional information about our privacy practices, please contact:
Privacy Officer
Nivaan Health LLC
5010 S Le Jeune Rd, Coral Gables, FL 33146
Phone: (516) 808-8216
Email: privacy@nivaan.health
Practice Information
Phone: (516) 808-8216
Website: nivaan.health
Email: info@nivaan.health
ACKNOWLEDGMENT
We are required by law to maintain the privacy of your PHI and to provide you with this Notice of our legal duties and privacy practices. We must follow the duties and privacy practices described in this Notice and give you a copy of the Notice currently in effect.
This Notice is effective as of August 1, 2025 and remains in effect until superseded by a revised Notice.
© Nivaan Health LLC 2025. This Notice complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.